Pricing information
Our fees for notarisation services are normally provided on a per document basis, with additional fees for supplementary services, such as arranging legalisation or travelling to locations away from our offices to meet with clients. We are able to offer discounted rates for matters involving the notarisation of multiple documents or where clients have regular requirements for notarial services.
Whilst we usually charge on a per document basis, in some circumstances, such as where we are drafting documents or the documents require substantial amendment, this may not be suitable and in such case we shall charge by reference to the time engaged on the matter, and our notary’s hourly rate at the time. We charge a minimum fee of £100 plus VAT per document we notarise.
For new clients who instruct us, we shall provide a quote on the above basis prior to carrying out an instruction, detailing our fees and any known disbursements associated with the work requested. With clients that instruct us regularly, we may communicate the applicable fees through an agreed fee rate, sent in advance to the client, that applies to any of their requests. Even where agreed rates are in place, however, we are still happy to respond to any request for details of the fees and costs applicable to any new instruction.
Where applicable, the fees charged by embassies and consulates for their legalisation, or for translation services, shall be passed onto our clients as disbursements. Any such fees or charges shall be advised to our clients.
We will add VAT to our fees, where applicable, at the appropriate rate from time to time.
As a starting point, we suggest that you contact us by email – smatharoo@apexnotaries.co.uk – or by telephone – +44 (0)333 0913776, and send us a copy of the document(s) to be notarised. We will then provide a prompt fee estimate for you inclusive of the cost of any legalisation, translation, and postage, if applicable.
Redress information
Sukhpal Matharoo Notary Public has in place professional indemnity insurance arising in respect of any act or omission, for a sum at or greater than the minimum level of cover prescribed by the Master of Faculties of £1,000,000.
Client satisfaction
If you are dissatisfied about the service you have received, please do not hesitate to contact Sukhpal Matharoo at smatharoo@apexnotaries.co.uk.
Sukhpal’s notarial practice is regulated through the Faculty Office of the Archbishop of Canterbury: The Faculty Office 1, The Sanctuary, Westminster, and London SW1P 3JT
Tel: +44 (0)20 7222 5381
Email: faculty.office@1thesanctuary.com
Website www.facultyoffice.org.uk
If Sukhpal is unable to resolve any issues, you may then complain to The Notaries Society, of which he is a member, who have a Complaints Procedure which is approved by the Faculty Office. This procedure is free to use and is designed to provide a quick resolution to any dispute. In that case please write (but do not enclose any original documents) with full details of your complaint to:
The Secretary of The Notaries Society, PO Box 7655, Milton Keynes MK11 9NR
secretary@thenotariessociety.org.uk.
If you have any difficulty making a complaint in writing, please do not hesitate to call the Notaries Society/The Faculty Office for assistance.
Even if you have your complaint considered under the Complaints Procedure, you may at the end of that procedure, or after a period of eight weeks from the date you first notified us that you were dissatisfied, make your complaint to the Legal Ombudsman, if you are not happy with the result:
Legal Ombudsman, PO Box 6167, Slough SL1 0EH
Tel: +44 (0)300 555 0333
Email: enquiries@legalombudsman.org.uk
Website: www.legalombudsman.org.uk
Finally, if you decide to make a complaint to the Legal Ombudsman, you must refer to the Legal Ombudsman within one year from the act/omission or within one year from when you should have reasonably known there was cause for complaint.
Regulatory information
Sukhpal Matharoo’s notary practice is regulated through the Faculty Office of the Archbishop of Canterbury.